At FreightLens.io, we recognize that trust is fundamental to every client relationship. We are committed to protecting the confidentiality, integrity, and availability of client data across all services we provide.
We design our solutions with security and privacy by design principles, ensuring that data protection is embedded into our processes from initial design through delivery and ongoing support.
How We Protect Client Data
- Controlled Access: Client data is accessed strictly on a need-to-know basis by authorized personnel only.
- Secure Infrastructure: We leverage secure, cloud-based platforms with industry-standard encryption for data at rest and in transit.
- Data Minimization: We process only the data required to deliver agreed services and avoid unnecessary data retention.
- Segregation of Data: Client environments and data sets are logically separated to prevent unauthorized access.
- Monitoring and Accountability: Access to systems and data is logged and monitored.
Global Data Protection & GDPR
We align our data handling practices with global data protection regulations, including the General Data Protection Regulation (GDPR) where applicable. This includes:
- Processing personal data solely on documented client instructions
- Supporting data subject rights (access, correction, deletion) when required
- Prompt notification in the unlikely event of a data security incident
Third Parties and Subprocessors
Where delivery requires trusted partners or subcontractors, we ensure they are bound by confidentiality and data protection obligations consistent with our own standards.
Questions?
If you have questions about how we handle data or would like additional information, please email us at support@freightlens.io